Community Guidelines
SatKarya is a safe space for mental health support. These guidelines help us maintain a compassionate, supportive, and safe community for everyone.
Our Core Values
- Compassion: We treat everyone with kindness and understanding
- Anonymity: Your privacy and safety come first
- Support: We lift each other up, never tear down
- Safety: We prioritize mental and emotional wellbeing
- Authenticity: We share genuinely and listen openly
DO: Positive Behaviors
Be Supportive
- Offer empathy and validation to those sharing difficult experiences
- Share your own experiences if it might help others
- Celebrate others' wins, no matter how small
- Ask thoughtful questions to understand better
Be Respectful
- Respect different perspectives and coping methods
- Use content warnings for potentially triggering topics
- Acknowledge that everyone's journey is different
- Give space for others to share without interrupting
Be Safe
- Protect your own anonymity and others'
- Direct people to professional help when appropriate
- Report content that seems harmful or concerning
- Take breaks when you need them
DON'T: Prohibited Behaviors
Harmful Content
- Self-harm content: Methods, encouragement, or glorification
- Suicide content: Methods, pacts, or encouragement
- Violence: Threats, descriptions of violence, or gore
- Pro-eating disorder: Tips, thinspo, or encouragement
Harassment & Abuse
- Bullying, mocking, or belittling others' struggles
- Hate speech based on race, gender, sexuality, religion, etc.
- Unwanted sexual content or advances
- Doxxing or sharing personal information
- Stalking or following users across the platform
Toxic Behaviors
- "Toxic positivity" that dismisses real pain
- Unsolicited medical or therapeutic advice
- Gatekeeping mental health experiences
- One-upping others' struggles
- Diagnosing others or yourself without professional input
Platform Abuse
- Spam or excessive self-promotion
- Impersonating others or professionals
- Attempting to bypass moderation or safety features
- Creating multiple accounts to evade bans
- Trying to "jailbreak" or manipulate Manas AI
Sharing Best Practices
When Sharing Your Story
- Use the emotion tags to help others prepare
- Add content warnings for sensitive topics
- Focus on your experience, not giving advice
- Remember: you don't need to share everything
When Responding to Others
- Lead with empathy: "That sounds really hard..."
- Validate before suggesting: "Your feelings are valid..."
- Offer resources, not diagnoses
- It's okay to just say "I hear you" — sometimes that's enough
Crisis Situations
If you or someone else is in immediate danger:
- Emergency: Call 911 (US) or your local emergency number
- Crisis Hotline: 988 (Suicide & Crisis Lifeline in US)
- Crisis Text Line: Text HOME to 741741
Our moderation team monitors for crisis language and may reach out with resources. This is done with care, not judgment.
Privacy & Safety
- Never share your real name, location, or identifying information
- Don't share screenshots of private conversations
- Report any requests for personal information
- Be cautious of users directing you off-platform
Moderation & Consequences
Our moderation approach:
- First offense: Content removal + warning
- Second offense: Temporary suspension (24-72 hours)
- Serious violations: Immediate permanent ban
- Severe cases: Report to authorities if necessary
Appeals can be submitted through Support.
Reporting
If you see content that violates these guidelines, please report it using the flag icon on posts/comments. You can also:
- Submit a detailed report at Report Page
- Contact moderators via Support
All reports are confidential. Thank you for helping keep SatKarya safe.
Final Thoughts
Mental health is a journey, not a destination. We're all at different points on that journey, and SatKarya exists to help us support each other along the way.
Remember: It's okay not to be okay. You belong here. Your voice matters.